Safe Online shopping

How to shop safely online in 4 easy steps

Step 1: Secure Your Account

Set a strong and unique password

You increase your security risk by using the same password for multiple accounts. A compromised account can compromise all of your accounts. You should create strong passwords for every account:

  • Choose a series of words you will not forget, but one that is difficult for others to guess.
  • Make your password at least eight characters long.
  • If you have difficulty remembering passwords, consider using a password manager to store them in a secure place.

Add a secondary communication channel to your account

Even the most secure email accounts can be hacked. It is therefore important to have a secondary communication channel in place.  Add your mobile phone number to your account. You can verify a mobile number that you have already entered. You'll only receive account-related messages. You must opt-in to receive marketing messages in your notifications settings.)

Keep account information up to date

Ensure your email address, phone number, mailing address, and payment method are up to date. If we believe your account has been compromised, we will contact you to verify that you were the one who logged in, purchased something, or made changes to your account settings.

Update your profile

Step 2: Device and network security

Protect your device

Use a security PIN or password to lock your device screen. Update your device's software and avoid installing software from unverified sources. You can manually (not automatically) connect to Wi-Fi, and you can disable hotspots on your device when you aren't using them.

Secure your wireless network

The name of your wireless network and any preset passwords that came with your router should be changed, even if the name and password are complicated. Make sure that your wireless router is protected. Your network and personal information can be accessed if your router is not secured. Immediately after setting up your wireless network, you should change the router's administrator password.

Step 3: Beware of phishing scams

Bad actors attempt phishing scams to trick you into providing your personal information. If you receive suspicious emails, calls, instant messages or texts, or pop-up windows that ask for personal information, such as your passwords, bank account or credit card numbers, or even your birthday, don't reply. Even if the message appears to come from a site you trust, never click on any links or reply. Go directly to their site to log in.

Step 4: Report suspicious account activity

Contact us immediately if you suspect any unauthorized or suspicious activity on your account; we will secure your account right away.