Warranty policy

Our Warranty Policy

Products sold on Inasbay are generally covered by Vendor, the product manufacturer’s warranty and Inasbay’s return policy. Details are listed under the Warranty & Return tab on each item’s product page:

• The item’s Vendor's return policy is listed under Return Policies.
• The manufacturer’s contact information can be found under Manufacturer Contact Info
• Inasbay return policy

Third-party warranties

For certain items sold on Inasbay, warranty support beyond the Inasbay return policy is provided by a third-party service provider and not the product manufacturer. You can identify if your product is covered by a third-party warranty when there are additional warranty details and contact information for the provider listed under the Warranty section of the Warranty & Returns tab.

One-Year Limited Warranty for Inasbay Electronic Devices

If you purchased your Inasbay Device (the “Device”) from Inasbay.com or authorized resellers located in Canada, the Warranty for the Device is provided by the reseller. If you purchased your Device from inasbay.com and the resellers in other countries, the warranty for the Device is also provided by the entity identified at www.inasbay.com. The provider of this warranty is sometimes referred to herein as "we."

When you purchase a new or Certified Refurbished Device, we warrant the Device against defects in materials and workmanship under ordinary consumer use for one year from the date of original retail purchase. During this warranty period, if a defect arises in the Device, and you follow the instructions for returning the Device, we will, at our option, to the extent permitted by law, either (i) repair the Device using either new or refurbished parts, (ii) replace the Device with a new or refurbished Device that is equivalent to the Device to be replaced, or (iii) refund to you all or part of the purchase price of the Device. This limited warranty applies, to the extent permitted by law, to any repair, replacement part or replacement device for the remainder of the original warranty period or for ninety days, whichever period is longer. All replaced parts and Devices for which a refund is given shall become our property. This limited warranty applies only to hardware components of the Device that are not subject to accident, misuse, neglect, fire or damage from other external causes, alteration, repair, or commercial use.

Instructions. For specific instructions about obtaining warranty service for your Device, please contact Customer Service using the contact information provided below. In general, you will need to deliver your Device in its original or equally protective packaging to the address specified by Customer Service. Before you deliver your Device for warranty service, it is your responsibility to remove any removable storage media and back up any data, software, or other materials you may have stored or preserved on your Device. It is possible that storage media, data, software or other materials will be destroyed, lost or reformatted during service. We will not be responsible for any such damage or loss.

Limitations. TO THE EXTENT PERMITTED BY LAW, THE WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND INSTEAD OF ALL OTHER WARRANTIES AND REMEDIES, AND WE SPECIFICALLY DISCLAIM ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND AGAINST HIDDEN OR LATENT DEFECTS. SUPPOSE WE CAN NOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES, THEN TO THE EXTENT PERMITTED BY LAW. IN THAT CASE, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY AND TO REPAIR OR REPLACEMENT SERVICE.

SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG A STATUTORY OR IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. WE ARE NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR UNDER ANY OTHER LEGAL THEORY. IN SOME JURISDICTIONS, THE PRECEDING LIMITATION DOES NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS OR ANY STATUTORY LIABILITY FOR INTENTIONAL AND GROSS NEGLIGENT ACTS AND/OR OMISSIONS, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF DIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. THIS "LIMITATIONS" SECTION DOES NOT APPLY TO CUSTOMERS IN THE EUROPEAN UNION.

This limited warranty gives you specific rights. Under applicable law, you may have additional rights, and this limited warranty does not affect such rights.