Help & support

How can we help?

Having problems with an order? Reach out to the seller with a help request.

Shopping on Inasbay 

shopping on Inasbay


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Selling on Inasbay

Selling on Inasbay


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Help when you need it

We’re committed to helping our sellers thrive, with support and training for personnal and professional merchants.

talk to us

Talk to us

If you have a question, don't hesitate to reach out to our support staff either via email or phone call.


Selling Tips and advice

Advice for success

Learn best practices for your commerce with our always-updating Seller Handbook.


News lettre

Seller newsletter

The Inasbay Success newsletter contains tips on improving your shop that are delivered straight to your inbox.


Advice

Get advice

Find a community of sellers like yourself in Inasbay's forums and Teams by asking questions and finding a community.


Simple & Secure

Free & professional accounts

√ Sell on B2B & B2C with the same account

√  Create your store with all the tools

√ Connect your banking accounts

√ Access your invoicing and transactions

√ Transfer automatically your money

No set-up fee

Once you fill in and submit the form to request a seller account, we will review your details, activate your account and send your access credentials.

Commission per a transaction

15% commission per transaction on all sales for personal accounts & and 13% per transaction for professional accounts.

No payment processing fee

When you sell an item, there's no commission or standard payment processing fee.

No Offsite Ads Fee

Inasbay pays to advertise your items across the web through Offsite Ads. You do not pay a fee when you make a sale.