Warranty

100% Genuine Guaranteed

At Inasbay, we take pride in offering only the highest quality products to our valued customers. We stand behind the authenticity and reliability of every item showcased on inasbayt.com.

Our Guarantee

We guarantee that all products available on our platform, including Coffee, Tea, and any product labeled Organic, are 100% genuine and authentic. Each product is sourced from reputable suppliers and undergoes rigorous quality checks to ensure it meets our high standards.

Warranty Coverage

Our warranty policy covers manufacturing defects and issues related to product authenticity. This warranty applies to all products, including coffee and tea items, ensuring they meet our quality guarantee. If you receive an item that does not meet our quality standards, you may be eligible for a replacement or refund, subject to the following conditions:

• The product must be unused, in its original packaging, and accompanied by proof of purchase.
• Claims must be made within 30 days from the date of delivery.
• The issue must be due to a manufacturing defect or authenticity concerns, not general wear and tear or misuse.

How to File a Warranty Claim

If you believe your product is defective or inauthentic, please follow these steps:

1. Contact our customer support team at support@inasbay.com with your order details.
2. Provide clear photos and a description of the issue.
3. Our team will review your claim and guide you through the return or replacement process.

Exclusions

The warranty does not cover:

• Damage caused by improper use, accidents, or unauthorized modifications.
• Products with expired warranty periods.
• Normal wear and tear over time.

We are committed to ensuring customer satisfaction and confidence in every purchase made through inasbay.com. If you have any questions regarding our warranty policy, feel free to reach out to our support team.