This shipping policy applies only to products or services that are listed on the Inasbay.com website (the "Site") as "Sold and Shipped by Inasbay" and will be shipped to Canada. For French-speaking consumers, a French version of this policy is available Here.
This policy is part of our Terms of Service. By opening an Inasbay store, you agree to abide by these rules and our Terms of Use.
For Inasbay, an item that is listed on the Site as "Sold and Shipped" by a third-party seller via the Inasbay platform and not "Sold and Shipped by Inasbay" ("Marketplace Item"), the Marketplace Item is shipped directly from the seller. See the Inasbay seller policy for each seller's shipping policy. If there is a conflict between the Inasbay shipping and the seller's policies, the shipping policies on the seller's pages will apply to your orders. Please note that the processing time, excluding shipping, for items is 1-3 business days.
Sellers are responsible for packaging and shipping their items sold to buyers. If you use a shipping or logistics service, remember that you are fully responsible for ensuring that your buyers receive their orders.
By selling on Inasbay, you agree to :
The Inasbay shipping terms and conditions apply to all shipping options.
Signature requirements depend on the shipping method. We cannot add or remove this requirement for any given order. We require a signature upon delivery for the following order types:
Shipping options
Shipping times to Canada
Delivery times in Canada vary depending on your location and choice of delivery options.
Standard delivery | Express delivery | Priority delivery | Two-day shipping | One Day shipping |
3 to 7 working days | 3 to 5 working days | 3 to 5 working days | 3 to 5 working days | 3 to 5 working days |
3 to 6 days | 2 to 4 days | 1 to 4 days | In 2 day | in 1 day |
International shipping
If a shipping method is marked "International" in your shopping cart, the import fee will be included in the shipping and handling charges.
Standard international shipping | International Express Shipping |
Delivery within 3 to 9 business days. | Delivery within 2 to 4 business days. |
With downloadable software, you don't have to wait for shipping. Typically, you will receive a download link and security code within 1-2 hours (up to 1 business day if your order requires additional verification for processing).
The total cost of any product purchase will include the shipping and handling charges shown on your Inasbay invoice. Your original shipping charges are non-refundable for the returned products. These charges are paid for services provided by and to the original carrier and will not be refunded if your item is returned for a refund.
For standard residential shipping, your shipping and handling charges may include an additional 1.00 CAD customs brokerage fee, which may be subject to Canadian tax.
Many products are sold in and from the United States, not Canada. You hold title to the product from the purchase, so the carrier acts as an agent for the buyer, not the seller.
Inasbay will notify you of estimated shipping dates. Still, Inasbay will not be responsible in any way for delivery delays, and associated damages, due to events beyond its reasonable control, including, but not limited to, acts of God or public enemies, acts of federal, provincial, state, or local government, fires, floods, civil disobedience, strikes, lockouts, and commodity embargoes.
Inasbay does not cross-deliver products under any circumstances.
Inasbay will arrange for the shipment of the ordered products to the customer, free carrier (F.C.A.), which means that the risk of loss is transferred to the customer upon delivery to the carrier. Title to the product(s) - except software - will also pass to you upon delivery to the carrier. The title to the software remains with the licensor(s). All software is provided subject to the license agreement of the software manufacturer. You agree to be bound by any software license agreement once the package seal is broken.
Please note that, unless otherwise stated on the Site, delivery estimates are only estimates and are not guaranteed delivery times, should not be relied upon as such, and do not form part of the contract between Inasbay and you.
Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified, and a full refund will be processed within 2 business days.
Shipping Area Restrictions
Shipping is not available in the following areas*:
Inasbay shall have no liability for any claim of non-delivery of the shipment in any of the following cases: